The State of E-Government and M-Government Readiness in Malawi

Authors

  • John Mtingwi University of Cape Town
  • Jean-Paul Van Belle University of Cape Town

Keywords:

e-government, m-government, mobile government, readiness, Malawi, LDCs

Abstract

This paper investigates the readiness of the Malawian government to engage in mobile government (mgovernment). The study’s importance derives from the potential of mobile technologies to leapfrog egovernment in some least-developed countries (LDCs) where e-government has not achieved the desired benefits due to the lack of fixed communications infrastructure and citizen access. First the paper presents an assessment of the current e-government status in Malawi. The research then used a qualitative approach by interviewing more than 20 important government and non-government stakeholders. The theoretical framework to assess the Malawi government readiness was a combination of the technology-organisation-environment 
(TOE) framework and the task-technology fit (TTF) model. The findings are that Malawi is, to a large extent, ready to embrace mobile government. However, other LDCs can also benefit from the factors and themes which were uncovered and determine mobile readiness.

Author Biography

Jean-Paul Van Belle, University of Cape Town

Department of Information Systems
Cape Town, South Africa

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Published

2020-10-22

How to Cite

Mtingwi, J., & Van Belle, J.-P. . (2020). The State of E-Government and M-Government Readiness in Malawi. International Journal on Information Technology and Computer Science, 6(1). Retrieved from http://ijitcs.info/index.php/ijitcs/article/view/52

Issue

Section

Research Articles